Most people don’t want to go out when the wind is strong and a storm is raging, but they don’t want to get locked in too. As a result of this, we get lots of calls from customers about their garage doors not opening as a result of power outage. If you find yourself in such a situation, here’s how to manually open your garage door. 

First, while the garage door is closed, pull the emergency cord to disconnect the door from the automatic opener. The emergency cord hangs down the centre rail of the garage door system and it has a red handle. Please note that it will make a loud click when it disconnects.
With the door disconnected from the opener, lift the door till it is fully opened. Don’t leave the door unattended until you’re sure it will remain fully opened. If the springs are balanced properly, the door will open easily and stay so. If the door is difficult to open, have a professional garage door service technician check it out as soon as possible because this may be a sign of poor spring tension and can lead to safety risks.

Once your car is out of the garage, manually close the door and use the manual slide lock (if available), to fully secure the door.

As soon as power is restored, reconnect the automatic opener and make sure the door is unlocked.

If for any reason, you want to replace your opener, you may want to consider one of the models that come with a battery back-up. This helps the garage door function even when power is out. With this model, the safety sensors and the remotes will be functional too.

Solution Garage Doors
3602 Poirier
Montreal, Quebec
H4R 2J5
(T) 1-855-676-7837
(FAX): 1-888-788-4613
www.garagesolution.ca